DVDFab 11 User Manual Free Download

  1. Will my UHD drive become a brick if downgrading the firmware failed?

    No, don’t worry, it’s safe to downgrade the firmware. UHD Drive Tool will back up the firmware first, and it will restore to your old firmware if downgrading the new firmware should fail.

  2. What can I do if downgrading the firmware fails for my drive?

    Please send email to our service team service@dvdfab.cn, and remember the UHD Drive Tool log file is required to obtain support, just attach it to the email.

  3. What drives are supported by now?

    As of now, the supported drive list contains the following drives: 


    UHD friendly drives:


    LG WH14NS40 (internal, SVC code: NS50)   Tested

    LG WH16NS40 (internal, SVC code: NS50)  Tested

    LG BH16NS40 (internal, SVC code: NS50)  Tested

    LG UH12NS40 (internal) Tested

    LG BH16NS55 (internal) Tested

    LG BH14NS58 (internal) Tested

    LG BH16NS58 (internal)  Tested

    LG WH16NS58 (internal) Tested

    LG BE16NU50 (external, USB) Tested

    ASUS BC-12B1ST a/b (internal, manufactured 2015+) Tested for a

    ASUS BC-12D2HT (internal, manufactured 2015+) Tested

    ASUS BW-16D1HT a/b (internal, manufactured 2015+) Tested

    ASUS BW-16D1H-U (external, USB, manufactured 2015+)


    UHD official drives:


    LG WH16NS60 (internal, recommended) Tested


    Note: This list will be constantly updated as we support more drives in the days to come.

  4. What does 'friendly' drive mean?

    The drive was not specifically designed to work with UHD Blu-rays, but DVDFab can use it with such discs.

  5. What does 'official' drive mean?

    A drive that was designed and tested to work with UHD Blu-rays. It supports AACS 2.0 protection. Not all official drives are supported by DVDFab.

  6. What is 'firmware'?

    Firmware is used to refer to the program inside the optical drive that is in charge with the operations it can do. Each drive comes with a firmware from the factory and it has a version number that corresponds to a set of capabilities. The maker may choose to offer an updated firmware that can replace the factory one if new features are implemented or bugs have been solved.

  7. Is my firmware 'good'?

    Yes, it's good for most functions, but it really depends on what you want to do. If you need to play and rip UHD discs with DVDFab products, certain capabilities need to be available. UHD Tool can inquire the drive and tell you if you need to change the firmware, then it helps you do that.

  8. Why a newer firmware cannot rip UHD discs and an older one can?

    That is something resulted from LG maker decision to restrict some capabilities in its drives so that DVDFab or similar products cannot use them. Hence, they offered "upgrades" for existing drives and sold new one with the less capable firmware pre-installed, but marketed as "Improved BD UHD disc compatibility". In case of 'friendly' drives, they cannot access UHD discs at all after the so-called upgrade.

  9. What is a firmware downgrade?

    Downgrade is strictly related to the firmware version here, going from newer version (higher number) to older. It's not about the features set.

  10. Is this a 100% safe procedure?

    If you follow this guide or the interface of the tool indications you should be fine in most cases. Of course, don't do silly stuff like allowing your laptop to go in Sleep mode or Powering off.

    When on battery, make sure you have it charged. And stay nearby for the flashing part, it won't take too long.

    If your flashing goes bad, your drive is not working, for some reason, you'll find help in the Troubleshooting section.

    If the whole process makes you uncomfortable, start by reading the Troubleshooting section. Then decide if you want to proceed or ask a friend’s help, someone who's a bit more tecky.

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