DVDFab 11 User Manual Free Download

  1. How does DVDFab deal with forced subtitles?

    DVDFab DVD Ripepr, Blu-ray Ripper and Blu-ray 3D Ripper can deal with Forced Subtitles. Users have the options whether or not to display the forced subtitles while converting. 

  2. Can I change my registered name after I purchased your products?

    Yes, you can contact us at https://www.dvdfab.cn/contact.htm, then we will help you change in our database.

  3. Can I register on two computers with Single-User License?

    No, according to our License Agreement, Single-User License can be used to register DVDFab product on only one machine, no more.

  4. I am worried about my private information and I dislike paying online. Do I have other means to purchase your product?

    Our software can not be ordered in any stores.Our payment platform is 100% secure. You don't need to worry about that.

  5. Why are there a few sellers selling your products at lower price?

    The sellers are not legal, and the key you get is not legal too. If you order from them, you can not get any official upgrade and technical service, and we have given them the statement of their unauthorized behavior and will slove this by law. Please DO NOT place order on any other website like eBay, iOffer, Swreg, dvd95copy, DVDFab6.com, dvdfabnet.com, etc.. The only secure online store is https://www.dvdfab.cn/order.htm.

     

  6. What should I do if I have problem when ordering with credit card?

    There are a few things could be considered:
    1. Be sure that you and your bank authorize the payment. You can contact your issued card bank or company to see if they have blocked the transaction and lift the ban.
    2. Make sure your card supports overseas payment and have sufficient fund.
    3. Please do not run a VPN when order.
    4. Try a different browser.
    5. Or if you have another email, please use another E-mail to check out to see the result.
    If it still failed to work, please contact the support team.
     

  7. What does "We encountered a problem while generating your license key" mean?

    You should renew with the registered E-mail used for your original order, if you renew with a different one, our system will consider the renewal order as invalid, thus we are unable to generate your license key and send it to your registered E-mail address.

    Please offer us your old E-mail used for original purchase, then we will check again in our database.

  8. What is the difference between lifetime subscription and 1 year / 2 years / 3 years / 4 years?

    Lifetime users are guaranteed lifetime updates and technical supports for their purchased products, if they want to use other new products, they need purchase again;

    If you ordered 1 year/2 years/3 years/4 years DVDFab, you would need to renew the purchased products when they expire for continuous use, If you don't pay to renew, that's also okay, you can still use the old version of DVDFab on your computer, but it will not deal with newly released movies.

  9. What is your renew policy?

    For many years, we have sold our products with lifetime support and upgrades at no additional charge. The increasing costs of maintaining and improving product feature sets and keeping up with ever changing protection schemes regrettably mean this is no longer possible.
    You need renew if purchases made after May 8, 2008 if you just order 1 year/2 years/3 years/4 years item. Renewals will be available for a modest fee. If you won't pay the renewal fee, you can still use the old version of DVDFab on your computer. Purchases that were made before the policy change date will continue to receive upgrades and support benefits, and the product you ordered will never expire.

  10. How can I get updates if my purchases made before May 8, 2008?

    You still can get lifetime upgrade of the product you originally ordered. Please download and install the latest version of DVDFab at https://www.dvdfab.cn/download.htm.
    Key codes are no needed for using DVDFab up-to-date version, please sign up at DVDFab Member Center at https://www.dvdfab.cn/member.htm and use the registered email account to activate/authorize DVDFab. If still have problem, contact the support team for help.

  • Discount

    Time-Limited Storewide 20% OFF
    Copy & Paste Coupon Code:

    NOVT-FAB-OFF

    When Checking out.
    Note that this coupon is only valid till:
    Nov 18, 2019

  • DVDFab All-In-One
    Lifetime Gift


    Gift 1: $30 Amazon Gift Card
    Gift 2: 5-Computer License

  • DVDFab DVD Copy

    Copy DVDs to blank discs, ISO files or folders, with up to 6 copy modes.

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